FAQs, Guidelines & Help

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FAQs

How do I stay informed about the project?
If you're happy to give us your email address, we'll send you regular newsletters, summarising the project, with links to this site. Otherwise, check this site as regularly as possible.

How does someone without an internet connection find out what's happening?
More than 76% of Australian households have access to the internet - this means that about 24% don't. That's why there will also be Community Workshops, a drop-in event at Callan Park, ads and stories in the local paper, and newsletters letterboxed to Leichhardt homes.

Why do I need to register on this site before I can comment?
This site is for everyone interested in a Master Plan that will protect, preserve and promote Callan Park. In the interests of fairness to all, we need to ensure that it isn't 'hijacked' by any single individual or group. Experience shows that registration is the best way to achieve this.

What will you do with my personal data?
When you register, we explain that we will use information about your suburb, postcode, age and gender to help us report on community reactions to this plan as it develops. We will only use your email address to verify your account, and to contact you if you would like us to. We will not pass your email address on to anyone else without your permission.

Who owns Callan Park?
NSW Health has public custody of Callan Park and Leichhardt Council is the planning consent authority.

What is a Master Plan?
A Master Plan is a document that describes, in narrative and with maps, an overall strategy for a place, including present and future property uses, and other relevant that will enable future governance of that place. In the case of Callan Park, the Master Plan must be framed within the parameters of existing legislation including Callan Park (Special Provisions) Act 2002, State Environmental Planning Policy 56 - Sydney Harbour Foreshores and Tributaries, and Leichhardt Council LEP 2000.

What happened to the hundreds of comments posted to the Issues and Opportunities Map in Stage 1?
All these comments informed the development of the draft Project Principles. The future of Callan Park is determined by the legislation that protects it: The Callan Park (Special Provisions) Act 2002. The five objectives of The Callan Park (Special Provisions) Act 2002 concern governance, public access to open space, active and passive recreation, heritage, and the allowable uses of buildings at Callan Park. The Stage 2 draft Project Principles are based on these objectives and community feedback to the Issues & Opportunities Map.




Guidelines for using this site

Callan Park 'your plan' welcomes your comments, positive and negative. The more information we have, the more likely it is that we can develop a Master Plan that will inspire you, satisfy you, and make you glad you've been part of the process.

But like any other form of public communication, online communication has to be courteous, considerate, honest, respectful and safe for all users.

Comments which are defamatory, potentially able to identify an individual, offensive or abusive (including unsupported allegations about individuals, groups or organizations), indecent or vulgar, unduly personal or personalised, party political, posted multiple time, or not relevant to the topic, will not be allowed on the site.

If we block or remove a comment we'll contact you to tell you why we have done so, giving you an opportunity to revisit your comments and try again.




Help

I registered but cannot login to my account
Please make sure you have activated your account. When you registered an activation email was sent to the email address you supplied.
You need to click on the link within the activation email to confirm your email address, you will then be able to login.

I've forgotten my password and cannot login
Please go to Forgot my password and enter the email address you registered with. Your password will be sent to you.

I've forgotten which email address I registered with
Please check that it's not your password that is incorrect. If you're still having troubles please contact us.

How do I add comments to the Draft Project Principles?
Within the Draft Project Principles page we ask you to agree or disagree with each of the principles. Once you have made your selection, you will also have the option to tell us why and view comments from others.

I cannot see the Google Map within 'Have your say'
If you are viewing this site on an office or government network, your IT department might not allow you to use Google Maps. Please contact them for further information.

Javascript is disabled by my network
Some features of this website may not work correctly under these conditions. If you are viewing this site on an office or government network, your IT department might have disabled Javascript within your browser. Please contact your IT department for further information.

How do I add comments about the Mental Health Discussion Paper to the Collaborative Map?
First you must register or login, then simply click the 'Add comment' button and tell us what your thinking.

You have two options:
1. You can make a location specific comment by moving the marker on the map or
2. Make a general comment

Hit submit and your comment will be sent for a quick review by our moderation team.

My comment is not showing up on the website
All comments are moderated (see site guidelines above). However most comments will be approved within a few hours.

How do I view the comments I've made?
When you login, you are taken to the My Comments page. A list of your comments will be displayed in the right hand panel.

Site optimisation
The site is optimised for screen resolutions of 1024x768 or higher. We recommend you view this site using one of the following web browsers with Javascript enabled - Internet Explorer 7+, Firefox 3+, Safari 4+ & Chrome 5+.



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